Link cycling offers a Price match promise on any bike in the UK, which includes a 7-day guarantee for the price given! We will not be beaten on price.
Link cycling regularly checks its prices against our competitors to ensure that you are getting the best deal and shouldn’t need to hunt out a cheaper price…However, if you do find an item cheaper just let us know and ask us to match the price!
Asking for a price match online – Bikes only
If you have found a cheaper price or a better deal, then get in touch via the below email, include a link to the competitor or email evidence and we will be more than happy to oblige
sales@giant-loughton.co.uk
Asking for a price match in-store– Bikes/Parts/Accessories
It’s that simple, ask any of our staff in-store, tell them where you’ve seen the price and we will match it. If you can’t get to a store, drop them an email or a call with the details.
What if I find an item cheaper after I have brought it?
Our price promise is valid for 5 days after your purchase. So if you buy an item from us, and see it cheaper elsewhere, ask us to match the price. Send an email with the price you have seen, and we will check it out for you. If the price checks out, you will be issued a store credit or online gift voucher to cover the difference.
Do you match every price?
No. However, we aim to match every price match request.
All of our bikes and accessories are from approved UK distributors; this means the products are approved and tested for sale in the UK. If there is a problem, we can go through the warranty process for you. The most common reason we turn down price match requests is that people are selling items below the cost from the official UK distributor (IE - not like for like). The items won’t come with the warranty or support you want.
Are there any other conditions?
When you submit your Price Match Request, we will look at it and let you know whether we can match the price, there are a few primary conditions:
- The exact item must be the same size/colour and in stock.
- The price to match should include like-for-like postage costs
- The item must be new.
- Items must be available on the competitor’s website.
- Approved Price matches are valid for 5 days only.
- We retain the right to decline any Price Match Request.
- This policy is subject to change without notice.
Any bike, any price, we will price match nationwide! We will not be beaten on price!